Modules · ① Capture
Meeton Library
Upload a deck or a PDF, share it by link or in chat, and let the AI explain it to whoever opens it. You see who viewed what, how far they read, and when, so a warmed-up prospect can be carried into a meeting or a follow-up without a CRM in place.
What the visitor sees
What it does
- Prepare and share materials
Upload a PDF or deck under Settings → Meeton AI → Library. Each document gets a share URL and a cover, and becomes available to the chat agent and to Ads.
- AI explains and answers questions
Inside the viewer the visitor can ask questions, and the agent answers in the context of the material, moving their understanding forward instead of leaving them with a download.
- Read reactions, make the next move
Opens, page-by-page reads, downloads and chat mentions land on the contact's timeline, and can trigger a notification or a Meeton Email follow-up.
The settings, step by step
Documents
Upload PDFs; title, summary, category, cover; gating, scheduling, boosting and quick replies per document.
Visibility & look
Whether the Library shows on your site, the Book a Call button, colour scheme and CTA text.
Chat
The AI sidebar inside the Library and the starter questions it opens with.
Per document
* as a wildcard: /product* or */product-a.The library as a whole
Events the Library records
| Event | When | Used for |
|---|---|---|
| Document view | The document is opened in the viewer | Timeline, document performance, Email signals |
| Document page read | One row per page the visitor actually dwelt on, distinct from the open itself | How far they read; which pages matter |
| Document download | The file is downloaded | Timeline, notifications |
| Chat mention | The agent cites or offers the document in a conversation | Which materials the AI finds useful |
Opening a document from your page
window.Meeton.openLibrary({ docId: "DOC_ID", pageNumber: 3, src: "pricing-page-cta" });The docId is on the document's row in Settings → Library. src is free-text attribution that appears with the view event. openDownloadCenter() is the older name for the same method and still works. A Meeton Ads creative can do the same with its Hands over a document action.
Identification and files
- A share URL opened from an email that Meeton sent carries
dmContactId, so the read is attributed to that contact even on a fresh device. - A known contact's reads sync to the CRM as timeline activity when CRM sync is on.
- Documents, covers and images are stored in the Tokyo region and fetched by the widget frame from
dynameet-client-uploads.s3.ap-northeast-1.amazonaws.com. That host matters only to a corporate firewall or proxy; see Domains & CSP.
Where it shows up in the dashboard
- Insights by Module → Library for document performance: views, page reads, downloads and the leads they produced.
- Contacts show a Shared content section listing what each person received and read.
- Notifications can alert on a document view or download, and Meeton Email treats a read as a signal to follow up.
Troubleshooting
| Symptom | Likely cause | What to do |
|---|---|---|
| A document is not in the hub | Show in hub is off, it is outside its schedule, or processing has not finished | Documents: the row's status and switches. It can still be handed over in chat and by link. |
| Processing failed | A scanned PDF with no text layer, a damaged file, or a very large file | Export the deck to PDF again with text; the reason is shown on the row. |
| The Library shortcut is missing from the chat | The Library is off for the site, no document is Ready, or the shortcut is off under Theme | Visibility & look, then Theme → Shortcuts. |
| The gate asks for details again | The visitor is on a new device or cleared storage | Expected; a link from a Meeton email carries their identity and skips the gate. |
| Reads are not on the CRM record | CRM sync is off, or the visitor is not a known contact | CRM sync; only identified contacts sync. |
| Nobody was notified of a download | No ruleset has Document downloaded on with a destination | Notifications. |
Frequently asked questions
Which files can we upload?
PDF. Export decks and documents to PDF first; text is extracted per page for the AI and the per-page suggested questions.
Can we gate only part of a document?
Yes. Gate from page lets the first pages read free and asks for contact details from the page you choose.
Can a document be shared outside the site?
Yes, by its share URL, which opens the viewer on its own. Links in Meeton emails carry the contact reference, so the read is attributed.
Does the AI sidebar know the whole Library or just the open document?
It is the same agent as Meeton Chat with the open document added to its context, so it answers from the document first and your general knowledge after.